AI-Powered Interaction
Analytics Since 2008

Xdroid is a European technology company specializing in AI-powered interaction analytics for contact centers. For over 15 years, we've helped organizations transform customer conversations into measurable business outcomes across customer experience, operations, revenue, and compliance.

We help them analyze 100% of interactions to deliver objective, consistent, and actionable intelligence.

Revealing INSIGHTS. Decisive ACTIONS. Tangible RESULTS.

Our Mission

Turning Conversations into Business Intelligence

For smarter decisions, stronger customer relationships, and improved performance across the contact center.

Our Vision

Bringing Analytics, Business Intelligence and AI-Innovation into Customer-Centric Organizations

Guided by real client feedback and real market needs.

Trusted by leading organizations worldwide

A Customer and Business First Approach

Your growth drives our innovation. We build solutions that create measurable impact.

Innovation & Agility

From early sentiment detection engines to our proprietary LLM, Xdroid IQ to Xdroid Insights, we aim to proactively understand the market needs and keep innovating.

Action & Results

Our solutions are configured to provide value to our clients and end-customers, inspiring data-driven decision making and delivering results.

Driven by Good CX and AX

Good Customer experience starts with an empowered customer service team and good agent experience, turning data into clear insights and boosting productivity.

Ready-to-Use. Immediate Value. Affordable Pricing.

Many contact center platforms lack built-in speech analytics or offer limited, expensive add-ons. Xdroid Insights bridges that gap by offering:

Why Choose Xdroid

15+ years of AI expertise

Proven innovation in sentiment detection & predictive analytics

Enterprise-grade solution and entry-level pricing

Global expansion across key markets

Scalable intelligence across revenue, operations, customer experience, and compliance

"We don't just analyze conversations. We reveal what drives performance."

Security & Compliance

ISO/IEC 27001 compliant

GDPR compliant

TLS 1.2+ encryption in transit

Multi-tenant isolation

EU-based data centers

Let’s Build Better Customer Relationships

Discover how Xdroid can elevate your contact center performance.